Ruud Heat Pump Repair

Longview, WA 98632
Repair Request
You can contact us any way that is convenient for you.
Repair Request
You can contact us any way that is convenient for you.

Expert Ruud Heat Pump Repair in Longview, WA — Feltons’ Heating & Cooling
When your Ruud heat pump stops working properly, you can count on Feltons’ Heating & Cooling Inc. As an authorized Ruud dealer, we have decades of hands-on experience with every Ruud heat pump model sold in the Pacific Northwest. Our NATE-certified technicians quickly diagnose and permanently fix the problem so your home stays comfortable year-round.
Repairing a Ruud heat pump demands specialized knowledge of high-efficiency systems, variable-speed compressors, and Ruud’s proprietary diagnostic codes. We carry the tools, parts, and factory training to get it right the first time — every time.
Are your energy bills climbing? Constantly tweaking the thermostat? Hearing strange noises? These are classic signs your Ruud heat pump needs professional attention — even the best-built systems need service eventually.
We’re only one call away. One of our Ruud specialists will come to your home in Longview, Kelso, Castle Rock, Kalama, Woodland, Cathlamet, Rainier, St. Helens, Scappoose, or anywhere nearby and give you honest options.
Common Ruud Heat Pump Problems We Fix Every Week
After 30+ years serving Southwest Washington and Northwest Oregon, we’ve seen (and solved) every Ruud issue imaginable. The most common calls we get are:
- Refrigerant leaks or low charge
- Compressor failures or not starting
- Reversing valve issues
- Defrost control problems (ice buildup)
- Thermostat communication errors on newer Ruud systems
- Short cycling caused by dirty coils or airflow restrictions
- Fan motor failures on outdoor units
7 Signs Your Ruud Heat Pump Needs Repair Right Now
Don’t wait until it fails completely. Call us the moment you notice any of these warning signs:
- Excessive humidity levels indoors, even in cooling mode
- Unusual odors, such as burning or musty smells, coming from the vents
- Leaking water or refrigerant around the indoor or outdoor unit
- Error codes displaying on your thermostat or control panel
- Excessive humidity levels indoors, even in cooling mode
- The system frequently switching to auxiliary or emergency heat
- Hissing, gurgling, or bubbling sounds from the unit
Should You Repair or Replace Your Ruud Heat Pump?
We use the same simple rule on every service call (and we’ll walk you through it in person):
- Repair cost less than 50% of a new heat pump → we repair and you save
- Heat pump is 15+ years old + needs a major repair → replacement usually pays for itself in 2–4 years
- You’ve had 3+ service calls in the last 2 years → time for a new high-efficiency Ruud
We never push a replacement if a repair makes sense. Our customers love that honesty.
Why Homeowners Trust Us for Ruud Heat Pump Repair
- Factory-trained & NATE-certified technicians
- Authorized Ruud dealer
- True 24/7 emergency service — no extra charge
- Upfront flat-rate pricing — never surprise fees
- 1-year parts & labor warranty on every repair
FAQ – Ruud Heat Pump Repair in Longview, WA & Surrounding Areas
How much does Ruud heat pump repair typically cost in Longview or Kelso?
Costs vary depending on the issue, but most common Ruud heat pump repairs range from $250–$850. We always provide upfront, flat-rate pricing before any work begins—no surprises.
How quickly can you get to my home for emergency Ruud heat pump repair?
We offer true 24/7 emergency service. In Longview, Kelso, Castle Rock, Kalama, and Woodland, we’re usually at your door within 2 hours of your call. Same-day service is standard for all nearby communities.
Do you service all Ruud heat pump models, including older ones?
Yes! Our technicians are factory-trained on every Ruud heat pump series—from the latest high-efficiency models to legacy units over 20 years old.
Is it worth repairing my older Ruud heat pump, or should I replace it?
We’ll give you an honest answer. If repair costs exceed 50% of a new system or your heat pump is over 15 years old with frequent breakdowns, we usually recommend replacement with a new energy-efficient Ruud—but the choice is always yours.
Are your Ruud heat pump technicians certified?
Absolutely. Every technician is NATE-certified, EPA-certified, and receives ongoing Ruud-specific training so we can handle warranty repairs and complex diagnostic issues.
Do you offer any warranties on Ruud heat pump repairs?
Yes—every repair comes with a 1-year parts-and-labor warranty, and many Ruud parts carry a 5–12 year manufacturer warranty when installed by us (an authorized Ruud dealer).
What areas do you serve for Ruud heat pump repair besides Longview?
We proudly serve all of Cowlitz County, Wahkiakum County, and northern Columbia County, including Kelso, Castle Rock, Kalama, Woodland, Cathlamet, Rainier, St. Helens, Scappoose, Clatskanie, and everything in between.
What Our Customers Say
Services We Proudly Offer
- Heat Pumps: Sales, Installation & Repair
- Furnaces & Ductless Systems
- Air Conditioning
- Indoor Air Quality Solutions
Areas We Serve
Washington: Longview, Kelso, Castle Rock, Kalama, Woodland, Cathlamet, Vader, Ryderwood, Toledo, Toutle, Skamokawa Oregon: Scappoose, St. Helens, Columbia City, Rainier, Clatskanie, Vernonia
Ready for Fast, Reliable Ruud Heat Pump Repair?
Don’t suffer in discomfort. Our Ruud factory-trained techs are on call 24/7 with fully stocked vans.
Call Now: 360-577-5871 Schedule OnlineServing Longview • Kelso • Castle Rock • Kalama • Woodland • Cathlamet • Rainier • St. Helens • Scappoose • Clatskanie and everywhere in between
We understand how frustrating it can be when your Ruud heat pump isn’t working properly. Your comfort at home is important to us! If you’re experiencing any issues with your heating system, please don’t hesitate to reach out to Felton’s Heating & Cooling. We’re here to provide you with prompt and professional service.
Call us at 360-577-5871 today for expert Ruud heat pump repairs in Longview, WA. Our compassionate and skilled technicians are dedicated to diagnosing and resolving any problems quickly so that you can get back to enjoying a cozy home.
Additionally, when you schedule your repair with us, we can offer energy-saving solutions that may help you reduce your monthly energy bills. We know how much these issues can weigh on your mind, so please contact us now to schedule your appointment and gain peace of mind. We’re here for you!>
TESTIMONIALS

Nick from Felton’s came to check out a problem with my HVAC system. Geniunely good dude. He did a very good job at informing me of what the problem was and demonstrating how he was fixing it. …he also was able to advise me on some more long-term solutions.

Robin and I would like to thank you for being so prompt on fixing our heating unit. We would like to thank you for your years of service and will give the new owners your name and number for future service. Thank you again.

A quick note of thanks for the wonderful job your employees did with the installation of our new ductless heating and cooling system.

Jeremy was the best. He took care of and explained everything about our system to my grandpa. And explained as he worked on it. He is the most polite person. If you have any problems with heating or cooling call these guys. They will take care of you. Thank you.





